Try (if you have one) plugging another mouse in and if does not recognize the mice then you got an interface issue so call your manufacturer of your PC or if you built it to make sure your USB front ports are connected if you're using them. How do I get 800 DPI There are two ways to change mouse DPI to 800. Please feel free to call us if you have any other questions at 1.800. item 1 Wired Elite Gaming Optical Mouse M1-131-301 CyberPower PC LED Lights Up (3D Wired Elite Gaming Optical Mouse M1-131-301 CyberPower PC LED Lights Up (3D. 5.0 out of 5 stars 1 product rating Expand: Ratings. 3.Click on the drop-down menu next to the Button option and select the button you want to reassign. I know this sounds dumb but check to make sure that your Windows OS is up to date. The included CyberpowerPC gaming mouse has a button that allows you to select from 8 DPI selections. 1.Open the Cyberpower gaming mouse software. (I am sure you know how to do it but in order to reach the device manager click Win Key>Type Device Manager>Then click on Mice and other pointing devices.) (Shown below) (Also, SFC won't necessarily fix your problem as it works with core windows features but, good on you for running it anyway, never hurts to do.) If it does not recognize that there is a mouse contact Syber support because that is a faulty product on their end. Try going into your control panel and seeing if the device is actually being recognized because if that is the case then it is an issue on the side of the mouse and not the PC. Make sure you ran the application in the ZIP file. Did you go to the official site? If not here is:
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